Frequently Asked Questions
Find answers to your questions about our private transport services.
Booking
You can book through our website by clicking 'Book Now', via WhatsApp, email or phone. We recommend booking at least 24 hours in advance.
Yes, absolutely. Simply provide us with the passenger's name and phone number when booking.
Cancellations are free up to 6 hours before the trip. After that, cancellation fees of 50% may apply.
Yes, you can modify your booking free of charge up to 4 hours before the trip.
Pricing
Our prices are fixed and based on distance. No surprises or hidden fees. The price includes the vehicle, chauffeur, water and tolls.
We accept credit cards, cash, bank transfers and PayPal.
A 20% surcharge applies between 10:00 PM and 6:00 AM, as well as Sundays and public holidays.
Yes, we offer corporate packages with monthly billing and preferential rates.
Airport
We track your flight in real time. In case of delay, your chauffeur adjusts automatically, at no extra charge.
Your chauffeur waits in the arrival zone with a name board and escorts you to the vehicle.
45 minutes of waiting time are included after landing. For train stations, 15 minutes are included.
Yes, we provide transfers from Nice, Cannes-Mandelieu, Monaco Heliport, Marseille and Italian airports.
Long Distance
Yes, we provide transfers to San Remo, Genoa, Milan, Portofino and the entire Italian Riviera.
Absolutely. We offer long-distance trips to Marseille, Geneva, Lyon and all major cities.
Yes, on trips longer than 2 hours, we plan a comfort break.
Services & Info
Yes, all our chauffeurs are bilingual French-English. Some also speak Italian, Arabic or Spanish.
Yes, we have baby seats, child seats and booster seats. Request them when booking.
Yes, pets are welcome. Simply let us know in advance.
Yes, our service is available 24/7 including weekends and public holidays.
Yes, all vehicles have free Wi-Fi, USB chargers and fresh water bottles.

